Section 1
1. Welcome & Company Culture
Our operational tenets, mission, and working philosophy.
At Mints Global, we engineer high-performance systems and deliver transformative digital solutions for world-class enterprises. We operate on four fundamental principles: Radical Ownership (owning deliverables end-to-end), Speed with Precision (moving rapidly without cutting corners), Transparent Communication (open context sharing), and Continuous Innovation.
- ✓Radical Ownership: Take full accountability for code, projects, and deliverables.
- ✓Speed with Precision: Build with high velocity while maintaining zero regressions.
- ✓Transparent Communication: Share context proactively across squads.
- ✓Continuous Innovation: Eliminate operational friction with modern tooling.
Section 2
2. Onboarding & Account Setup
Step-by-step first week checklist for new team members.
Upon joining, you will receive your corporate @mintsglobal.ae email address and temporary credentials. Complete your profile in the HR Hub, review assigned department specializations, configure your preferred theme, and verify access to designated Discord channels.
- ✓Step 1: Receive corporate email credentials from HR Operations.
- ✓Step 2: Sign in to ERP and immediately update your temporary password.
- ✓Step 3: Complete emergency contact and phone details in /dashboard/hr.
- ✓Step 4: Confirm your department assignments and specialization badges.
- ✓Step 5: Verify presence alerts in corporate Discord channels.
Section 3
3. Working Hours & Attendance Policy
Shift timing, core collaboration windows, and punch protocols.
The standard work week is Monday to Friday, comprising 8 working hours plus 1 hour for lunch. The core synchronous collaboration window is 10:00 AM to 4:00 PM local time. All team members must clock in upon starting work and clock out when concluding their shift.
💡 importantShift start, break toggles, and sign-offs are logged live to the internal Discord #attendance-log channel. Missed punches must be corrected within 24 hours.
Section 4
4. Leave & Time-Off Policy
Annual leave accrual, sick leave documentation, and approval flows.
Full-time employees accrue up to 21 working days of Annual Leave annually. In addition, up to 10 days of Sick Leave and 5 days of Casual/Emergency leave are available. All leave requests must be submitted through the Leave Planner in the ERP.
| Leave Type | Annual Allocation | Notice Required | Documentation |
|---|
| Annual Leave | 21 Working Days | 14 Business Days | Manager Sign-Off |
| Sick Leave | 10 Working Days | Same day by 9:00 AM | Medical note after 2 days |
| Casual / Emergency | 5 Working Days | As early as possible | HR Verification |
| Unpaid Sabbatical | Discretionary | 30 Days Notice | Founder Approval |
Section 5
5. Internal Communication Standards
Guidelines for Team Chat, Mail Room, Announcements, and Meetings.
Choose the appropriate medium for your message: Use Team Chat (/dashboard/chat) for rapid, ephemeral coordination; Corporate Mail Room (/dashboard/mail) for official documentation, client directives, and formal memos; and Announcements Hub (/dashboard/announcements) for broadcast notices.
Section 6
6. Information Security & Client Confidentiality
Safeguarding credentials, source code, and proprietary customer data.
All corporate deliverables, design assets, and codebases are strictly confidential. Team members must maintain full disk encryption on work devices, never commit credentials or secrets to version control, and store all deliverables inside the encrypted Cloud Drive Vault.
💡 warningSharing customer credentials, source code, or internal discussions with unauthorized third parties constitutes a critical breach of agreement.